7v7v7 Privacy Policy

1 Introduction and Applicability

7v7v7 ("we", "our", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. We place the highest importance on your privacy and are committed to keeping your personal information secure.

This privacy policy applies to all services provided at https://7v7v7.cam. It explains what types of information we collect, why we collect it, how we use it, and what rights you have over your information. This policy should be read together with our Terms and Conditions and Responsible Gaming Policy.

By using our platform, you confirm that you are 21 years of age or older and that you agree to all the terms of this privacy policy.

2 What Information We Collect

7v7v7 may collect the following categories of information:

2.1 Registration and Identity Information

• Your full name and username
• Email address
• Date of birth (for age verification)
• Residential address
• National ID or passport number (if identity verification is required)

2.2 Financial and Transaction Information

• bKash, Nagad, or Rocket account number
• Deposit and withdrawal history
• Transaction amounts and dates
• Balance and bonus credit information

2.3 Technical Information

• IP address and device identifiers
• Browser type and version
• Operating system
• Cookies and similar tracking information
• Login time, session duration, and navigation patterns

2.4 Gaming Activity Information

• Play history, bet amounts, and results
• Preferred game categories and services
• Bonus and promotional offer usage information
• VIP level and rewards information

2.5 Communication Information

• Records of your communications with us via live chat, email, or other channels
• Details of complaints or requests

3 How We Collect Information

We collect your information in the following ways:

• Directly provided: Information you give us during registration, verification, or when contacting support.
• Automatically: Certain technical information is collected automatically through cookies and log files when you use our platform.
• From third parties: Relevant information may be obtained from payment processors (bKash, Nagad, Rocket) or identity verification services.

4 Purposes for Using Your Information

7v7v7 uses your information for the following purposes:

4.1 Service Delivery and Operations

• To create and manage your account
• To process deposit and withdrawal transactions
• To provide gaming services without interruption
• To distribute bonuses and rewards

4.2 Security and Compliance

• To prevent account fraud and unauthorized access
• To verify age and ensure responsible gaming
• To detect and prevent suspicious financial activity
• To comply with Anti-Money Laundering (AML) regulations and data protection rules

4.3 Improvement and Personalization

• To recommend games and offers based on your preferences
• To improve the platform's performance and usability
• To deliver relevant promotional information

4.4 Support and Communication

• To respond to your inquiries and complaints
• To send important account-related notifications
• To ensure the quality of support interactions

5 Data Storage and Sharing with Third Parties

7v7v7 never sells your personal information to third parties. However, information may be shared in specific circumstances as required to operate the service:

• Payment Processing: The minimum necessary information is shared with payment providers such as bKash, Nagad, and Rocket to complete transactions.
• Technology Providers: Companies that provide hosting, security, and analytics services — who follow our privacy standards.
• Game Software Providers: Information necessary to operate gaming activity may be shared with software providers such as Pragmatic Play, JILI, PG Soft, and Spribe.
• Legal Obligations: Information may be disclosed based on a court order or a lawful request from authorities.
• Fraud Prevention: Information may be shared with verification agencies when needed to detect fraud or illegal activity.

6 Data Security Measures

7v7v7 uses industry-standard security technology to protect your information:

• SSL Encryption: All data transferred between our platform and your device is encrypted using SSL/TLS technology.
• Secure Servers: Your information is stored on secured and encrypted servers.
• Access Controls: Only authorized staff may view your information, and only as needed to operate the service.
• Two-Factor Authentication: An additional verification layer is provided to protect your account.
• Regular Security Reviews: Our security measures are reviewed and updated on a regular basis.
• Fraud Detection Systems: Advanced systems are operated to automatically detect suspicious activity.

However, no method of transmitting information over the internet is 100% secure. We make every effort to protect your information, but we cannot guarantee the absolute security of any method.

7 Data Retention Period

7v7v7 retains your information only for as long as necessary or as required by legal obligations:

• For active accounts: information is retained while the account remains active.
• Financial transaction records are retained for a specified period after account closure, in accordance with applicable law.
• Information relevant to fraud prevention or dispute resolution is kept for as long as legally required.
• After an account is fully closed, unnecessary information is securely deleted or anonymized.

8 Your Rights

You have the following rights regarding your personal information:

8.1 Right to Access

You may request a copy of the information we hold about you at any time.

8.2 Right to Correction

If any of your information is incorrect or incomplete, let us know and we will correct it.

8.3 Right to Request Deletion

In certain circumstances you may request that your information be deleted, however some information may need to be retained due to legal or regulatory obligations.

8.4 Right to Opt Out of Marketing Communications

You may unsubscribe from promotional emails or notifications at any time. Essential service-related notifications will remain active.

8.5 Right to Object to Processing

In certain circumstances you may object to the processing of your information.

9 Your Responsibility for Account Security

Platform security is a shared effort. To protect your account, you agree to follow these practices:

• Use a strong and unique password and change it regularly.
• Never share your login credentials (username and password) with anyone.
• If you log in from a public or shared device, log out after use.
• Notify us immediately if you notice any suspicious activity or unauthorized access.
• Ensure the security of your registered email and payment accounts yourself.

10 Protection of Minors

7v7v7 strictly provides services only to individuals aged 21 or older. We do not knowingly collect any personal information from minors.

We verify age at the time of registration. If an account belonging to a minor comes to our attention, it will be closed immediately and all related information will be securely deleted.

If you believe a minor in your family is using this platform, please contact us immediately.

11 Policy Changes and Updates

7v7v7 reserves the right to update this privacy policy when necessary. For any significant changes:

• We will update the "Last Updated" date at the top of this page.
• For important changes, a notification will be sent to your registered email.
• Continued use of the platform after a change means you have accepted the updated policy.

We advise you to visit this page regularly so that you remain informed about the latest policy.

12 Applicable Law and Jurisdiction

This privacy policy and the processing of your information are governed by applicable international data protection standards and relevant law. In the event of any dispute, we will first attempt to resolve it through direct discussion.

We are committed to complying with applicable local laws and regulations to protect the data of players in Bangladesh.